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Self-Catering FAQS

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Holiday Homes FAQs

What is the official rating of our Self Catering House? 

Our Riverside Mews Self Catering Accommodation are all Four Star rated by FailteIreland. Failte Ireland Star Rating is from 1 star up to 4 stars. We meet all the standards to give our properties this top rating. 

How early do I need to book? 

We would recommend booking as early as possible especially during busy periods, which are generally summer months and during school holidays throughout the year. 

What time can I arrive?

Our self catering properties are available for check in from 4pm and you can check in at the Hotel reception. An earlier check in might be available but must be pre arranged with the hotel by calling 061377666.

What time is check out time?

Check out time is 10am.

Do the houses have WiFi?

Each house has access to Wifi at a charge of €10 per week.  

How many beds are in each house?

Each house is 3 Bedrooms made up of 1 double en suite and two twin rooms.

Is Bed Linen and Towels provided?

Yes, each house has bed linen and towels provided. A linen change and service can be requested during your stay but there is an additional charge of €35.

What kitchen facilities are available in each house?  

Each house has a fitted kitchen which includes an electric cooker, fridge/freezer, dishwasher, washer/dryer, toaster, electric kettle and microwave. All necessary kitchen utensils and crockery are provided.

How self catering is priced?

Each self catering is priced per house and cover up to 6 people.

Do Guests have access to our Hotel Facilities?

Guests have full access to the hotel facilities which include Swimming Pool, Sauna, Steam Room, Jacuzzi and a fully equipped Gym.  

Are there cots provided?

Yes cots can be provided but must be requested before your stay. There is no additional charge.

What is the security deposit?

A security deposit of €100 is required. This is an insurance against damage or breakages in the property please see our terms and conditions for more information.

Are children welcome in our Holiday Homes?

Children are very welcome to stay and self catering is actually an excellent choice for families. We have plenty of on site activities to keep the small ones entertained during their stay including a playground, swimming pool with kiddies pool, tennis courts and riverside walks for the whole family to enjoy.

Is there a kids club available?

Our Little Hero’s kids club is available seasonally during school holidays. Please visit our Kiddie Club page for more details. There is no charge for guests for the holiday homes.

What utilities charges apply?

An electricity charge of €7.50 per day is applied to your final bill.

Can I take a pet to our Holiday Homes?

Pets are not allowed in our Holiday Homes but we have pet friendly accommodation available in our garden suites. See here for more details. We do allow guide dogs.

Do I need to do a full clean on departure?

All of our Holiday Homes are thoroughly cleaned between guests. We do ask that you leave the property in a clean and tidy state upon departure.

Do we have holiday homes that accept more than 6 people?

Our houses take up to 6 people but larger numbers may rent more than one property

What channels are available on your television?

A wide range of Irish and International channels are available on the television in each house.

 

Any other questions, we be delighted to chat with you +353 61 377666 or email info@castleoaks.ie

 

 

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Hotel

Self
Catering

  • *Minimum stay 2 nights
  • 10% Off B&B
  • 10% Off Food
  • Free Parking
  • Free WIFI